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Re: Event: Got burnt - a lesson learnt

: Well in that case, you could always pass the watch back to us. Why
: wouldn't you? We have already did our best to address this issue
: but you seem to turn it down.

: *You left us with two choices - "either pay back the service
: costs or you'll post it up online" isn't it threatening?

The fair thing is to return the watch if you are really not happy. It sounds like they gave you ample chance. Who's to say your watch maker knows better then their watch maker and why should the be subject to his whims as sellers? They don't know him and if he is Santa Klaus of watches...great...but really it doesn't matter. You are at that point sort of spending their money.

I don't know either party, but I think when things go bad the best thing to do (if party will let you) is walk away. Otherwise you'll always feel badly about it.

Now, when I buy a vintage watch, I almost always factor in that it may need a service no matter what the other party has said...this way I'm not surprised when it happens. These things are machines and as with my vintage vehicles, I expect a certain amount of hassle. BTW, I bought a NEW watch at a major boutique recently that also had a problem that will now take months to service. Needless to say, they were cheery in telling me they will help with the warranty and needless to say, I had to once again learn patience as they take care of it. Kind of a mental zen position you have to take in this hobby. I'm just saying, I feel ya' but also I wouldn't say you got "burnt" as long as they are letting you return for a refund. It is a reasonable way to resolve.

My .02 as a collector of 25 years...

bests
Rich

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