:HI, thank you so very much for your detailed response, I can tell from that it was such a bad experience for you. I will not buy a watch from them now, instead opting to go for a TAG from The Watchery.com.au. I am a bit apprehensive now as these 2 sites seem very similar and may even be the same people operating under different names as they are so similar - fingers crossed they are not! Once again thank you for your reply.
Never buy a watch from AuthtenticWateches.com.
: Here is a short story of my purchase of an Omega Seamaster Lady’s
: watch. Judge it for yourself if it is worth it to buy a watch
: from AutenticWatches.com.
: I selected AutenticWatches because of their relatively lower price
: (approximately 20% less than the next similar seller) and the 3
: year warranty they are advertising on their website.
: After exactly 1 year of working fine, one day the watch completely
: stopped working.
: After contacting AutenticWatches I was advised to complete the
: ‘Return Authorisation Form’, include $40 for the return
: shipping and handling charges and send the watch to the provided
: address.
: After about 4 weeks of waiting I received an email from
: AuthenticWatches.com advising me that the watch has a damaged
: pinion and it would cost me $205 to have it repaired. Of course
: I was really mad because the watch was to be covered by a 3 year
: warranty and it stopped working within a year. One would expect
: the watch to be fixed for free! I called AuthenticWatches, who
: said: “yah the pinion is broken, it was just glued together
: and it must be replaced”. I was mad because I was certain
: there was no impact damage to the watch so I asked to speak with
: a supervisor. The supervisor still insisted that the pinion is
: damaged and it was probably damaged by over-winding and also if
: I don’t like it they will send it back, as is, without doing
: any repairs. As I had already paid $40, I decided to pay the
: additional $209 to fix the watch. It took about 6 additional
: weeks for the watch to arrive and picture this – the watch did
: not work at all. I took the watch to an Omega authorized
: watchmaker for an inspection and it turned out that some of the
: bearings are completely loose and must be replaced at a cost of
: approximately $200. Also the internal cleaning done by
: AuthtenticWateches was very poor and the watch must be
: re-cleaned. Of course AuthtenticWatches refused to take any
: responsibility and offered to take the watch back for extra
: “repairs”. I decided not to send the watch back but I bet
: you if I did the story would repeat itself with me being out of
: additional $200 and the watch still not working.
: If you decide to buy an expensive watch from AuthenticWatches ask
: yourself a question where are they getting these watches from
: and will they honour the warranty they give you?
: My answer is: the watches are from the so called “grey market”,
: some of the watches were most likely already returned to the
: original dealer because they already had issues. The 3 year
: warranty you get fromAuthtenticWatches.com is a joke. Honestly,
: if you buy a watch from them, whatever you saved on the purchase
: price you will spend on fixing it and all the grief you’ll get
: will come for free.
A forum for identifying and avoiding wholly or partially non-authentic wristwatches --
including counterfeit, replica, Frankenwatches and other fake or bastardized pieces.
Our objective here is to DISCOURAGE the sales and purchase of counterfeit
wristwatch and jewelry products. It is also for helping people identify
watches that are mostly authentic, but have been: altered for personal customization,
repaired with inappropriate parts or modified to be passed off as more valuable pieces.