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IWW???

Hi all,

Has anyone had experience with Jack at IWW? I sent in a Heuer Bund for a relume as the lume triangle fell out of the sweep hand. I sent him my watch with instructions and it was received by him on 6/12. Since that time I have sent an email and left a vm and he has not responded at all. Other than the UPS tracking code I would've had no idea that he received it. I have no estimate and he has not responded at all.

Is this normal for this company? This is my first time using him and am not impressed so far.

Thanks,
clew84

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