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Re: Monaco trouble
In Response To: Monaco trouble ()

My experience with LVMH in recent years. Until a couple of years ago you could have sent your timepiece to LVMH in NJ with this type of 'minor' issue and have it fix it for reasonable cost and quick turnaround (upon approval of a cost estimate) . In the last couple of years things have changed. When NJ's LVMH receives a vintage timepiece, they ask you for authorization to send it straight to Switzerland for an evaluation and a repair cost estimate. This is kind of disappointing because a simple repair gets more expensive and, mainly, will keep your watch away from you for at least 4 (four!!!) months. An example: two months ago I sent in a Carrera 1533G because the right sub-dial hand came off and was floating in the watch. I was told the watch needed to be sent to Switzerland for an evaluation/cost estimate and for minimum 4 months turnaround. I am far from being a technician, but I would have expected something better than that. Everybody at LVMH is extremely cooperative and professional, but I guess in global economies keeping an in-house watchman is not a very convenient business decision. Just wanted to drop my two cents....

Unfortunately dropped my 1133G this evening. The case and crystal
: came apart but there didn't seem to be any cosmetic damage. I
: put everything back in order and sort of just snapped it back
: together. It's working but I've noticed the second hand doesn't
: set back to 0....it's about 2 seconds off. Obviously it could
: have been worse but it's annoying. Question is will a trip back
: to LVMH require a full serice and associated cost or is it just
: a simple fix that could be made by a local watch repair shop?
: Any advice would be welcomed.

: Thanks

: Gary

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Monaco trouble
Re: Monaco trouble
Re: Monaco trouble
Re: Monaco trouble
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