Guys,
Just a warning.
Without dwelling too much on the details, after a few rounds of emails I'm getting nowhere.
Seems TAG have changed their policy and no longer return replaced parts.
(pushers, hands, bezel, crown)
See below mail.
AndyO...
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Reference is made to your below exchange of e-mails that was brought to our attention by our Subsidiary LVMH UK. We have learnt your surprise regarding the exchanged parts of your repaired watch not being returned.
You will please find our explanations hereafter.

We would like to herewith confirm that we are indeed unable to return your old components as we follow a recycling process for exchanged spare-parts.

We do regret not being in a position to grant your request and kindly ask for your understanding.

Yours sincerely,

***********
Customer Service Administration Assistant

TAG Heuer - Customer Service
Branch of LVMH Swiss Manufactures SA
Tel +41 (0)32 919 8060
Fax +41 (0)32 919 9060
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