Hi folks

I've hit a stalemate with regards to explaining why the packaging and instructions that were sent with my Heuer Carrera re-edition (model no. CS3110.BC0725) are incorrect. I have been sent the box from an F1 series watch and the instructions are for a watch with the Calibre 17 movement. When I argued my case for why they are in error, the salesperson replied:

"We do not make any claim that this watch is limited edition or reissued" and added "we still believe the correct TAG packaging was sent"

Aaargh!

I've explained at length why I would like to exchange the packaging for (at the bare minimum) a grey cylindrical zip case and standard grey box. At this stage I just don't care about getting the red "Classics" watch box with the black zip case and red stitching. I just want a case that will allow me to store the watch properly.

I also sent a link to this ebay auction:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=31387&item=4959378614&rd=1

But the response was:

"This auction page does not display the full model number you purchased so it is difficult to use this example as proof of proper packaging. It only states "CS3110" which is missing the last 4 digits of the model number."

Does anyone have any pictures of their watch (preferebly model CS3110.BC0725 white dial) with the correct packaging?

In any case, with the help of part 5 of Chuck's article on the Carrera I will try one more time to get my message across.

If that fails, I'll be on the search for a grey cylindrical zip case. I wonder where the heck I can get one of those from?

cheers,

Greg