zOwie Omega Discussion Forum

Help!

Last December, I purchased my first mechanical watch, a Speedmaster Date (ref 3513.30), new from an authorized dealer in Hong Kong. I love it.

About a month ago, it fell out my gym locker onto the floor, about a 4-foot drop. Ouch! Fortunately, the watch looked ok... no visible damage, not even a scratch.

Naturally, I was worried about internal damage. I started keeping a log to track its accuracy.

I synchronized it (with www.time.gov as the reference) on 6/20. Every few days I checked it against the reference:
6/24 - 35 secs slow
6/30 - 1:35 slow
7/5 - 2:08 slow

So it's consistently losing over 8 seconds per day. I realize the Speedy Date is not a COSC chronometer, but -8 seconds is still pretty bad, isn't it? I am not such a perfectionist that I care about to-the-second accuracy, but losing 4 minutes per month is bad enough that I can't trust the time on my wonderful Omega.

Unfortuantely, I don't know if it was the drop that caused the damage, because I honestly wasn't paying attention to the accuracy before the accident. (I was also adjusting the time frequently, since I was traveling between time zones a lot.)

What should I do? What are my options? Should I attempt to send it to Omega and see if they are willing to cover it under warranty? Is "losing 8 seconds per day" a complaint Omega will even investigate? Or perhaps I should seek a local watchmaker? (I live in the San Francisco area.) I don't mind paying for the repair, as long as it's going to be done right.

Any suggestions are most welcome.

Walter