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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: Grey market gets better service than authorize
In Response To: Re: Grey market gets better service than authorize ()

i'm not complaining about the dealer i bought the watch from at all but rather the Omega service center! in my case, i trust completely that the authorized dealer i bought the watch from could help out. but i would have to send the watch back to them, pay for shipping and insurance and wait for it's return back, etc. i would rather have someone local do the quick open of the case and brush/blow out the fleck for me quicker.

my point was that it seems the Omega Service Center practices favoritism for customers who are paying money for their repair/sizing, etc. over customers with a watch under warranty. seems a bit unfair that the Omega service center would give preference to someone with a grey market watch who is paying for their repair over someone with a watch under Omega warranty.

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