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What's the proceedure for sending watch to Omega?

What's the proceedure for sending a watch to Omega in Switzerland for servicing? I don't have an immediate need, but would like to know for future reference.

Do I have to contact them before sending it?

How will I know what the charges will be? And would I be able to pay with a credit card?

How will I know how long it will take? Do I get a tracking number for it's return to me? Are they good about communicating the status, or will I be in the dark wondering when it might show up back to me?

This would be for a general cleaning/lube.

Thanks for any input.

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What's the proceedure for sending watch to Omega?

Re: What's the proceedure for sending watch to Ome

It depends where you are in the world.... *LINK*

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