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I agree with Keith. The service centers in the U.S. can't compare to Bienne. I recently had problems with my SMP, and the Authorized Service center in the U.S. started lying to me trying to force me to send the watch to them and not to Bienne. I think the attitude of service centers in the U.S. see their job as a trade, while in Bienne, it is a well respected skill that they attend college for. Total different philosophies. The choice is ultimately yours. Good Luck!!!
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