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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: Seamaster fault - UK legal advice
In Response To: Seamaster fault - UK legal advice ()

OMEGA watches do not break easily. But any watch, if dropped and hits at just the right angle, can be damaged. In your case, a detachable part was knocked loose by the impact.

While I understand that it is annoying that such a seemingly simple incedent requires a repair person to reseat the part.

Quite possibly, OMEGA will repair this under warranty at no cost -- just on the odd chance that the hand may not have been seated perfectly when it left the factory.

But it is not reasonable to demand a refund or exchange -- or threaten legal action -- over something that clearly was partially if not totally caused by a mishap at your own hand.

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