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I once sent a Hamilton manual watch, no more than 5 years old, to a Swiss Watch Techincal Center in the States. I forget exactly where.
It came back on a really ugly black croc strap I didn't want and hadn't asked for. They hadn't cleaned the dial and it looked awful. And it ran wildly fast. So fast that the first day I wore it, when I went to take an early train home I got the station, boarded a train and waited for it to go at the appointed time. It didn't go. I finally determined I was on a completely different, earlier train.
I was so disappointed by the whole experience that I put the watch in a drawer for a good five years.
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