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: One of the retailers I deal with sent it to
: Omega US service. They've been told that
: Omega US had to get parts from Switzerland.
: In any case, they should have the parts or
: should receive them much quicker.
: How do you send your warranty work to
: Switzerland? What's the process?
Unfortunately, my recent experience with Omega Switzerland wasn't very good either. They "repaired" my watch after I'd dropped it only to return it to me with an entirely different problem. So far they've not responded to my emails asking for their assistance in getting this issue resolved.
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