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SMP Broken - less than 6 mos old!

I purchased a SMP chrono less than 6 months ago and when I went to advance the date a day to account for the 30 day month versus the 31 day calendar in the watch the crown will no longer screw in?!?! In fact, it seems all "wobbly" is the only way I can describe it. It's like the crown is not securely attached to the post that it sits on. Anyone had a similar experience or idea of what went wrong?

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