zOwie Omega Discussion Forum

: hi,

: i am a thoroughly frustrated Omega Speedmaster
: "automatic" owner in SoCal. the
: watch was purchased at an authorized dealer.

: after 2.2 years (just after warranty expired),
: the hour hand fell off! i took it to Fred
: Meyer Jewelers in Del Amo Mall in Torrance,
: Ca and they sent it off to Omega for repair
: for an astounding $400 (they later reduced
: to $300).

: a month ago, the watch stopped
: "self-winding" via the
: "automatic" function and the watch
: was dropped off at Morgan's Jewelers in
: Palos Verdes, Ca where they advised a part
: needed to be replaced (a reverse wheel?).

: I got the watch back last saturday and low and
: be hold, nothing changed. when i wake up in
: the morning, the watch is not running and
: has stopped around 3-4 am, about 3 hours
: after i took it off.

: Morgan's is now stating that the watch needs a
: $650 service. the watch is 3.5 years old and
: that sounds ridiculous to me (do not go to
: Morgan's, they have the worst customer
: service).

: my question is this

: a) are Omega automatic speedmasters known to be
: this unreliable?

: b) can you recommend any reliable watch repair
: men in the SoCal area? I am not sending it
: back to Omega for $500+ repair bill.

: Thanks!

Which model is it? if its a 3303 Broad Arrow there were known problems that Omega will repair no charge. If its a speedy reduced automatic, and it was repaired by Omega, it should still be covered for a certain amount of time after that repair. Good Luck!