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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: clarifications
In Response To: clarifications ()

Seeing as most everybody in here talks about a % OFF list as the price they are looking for, I definitely misread your post and when my eyes saw "of" thay added and extra f to it. As you can probably understand, one WOULD have to wonder about the gullibility anybody taking a 66% off MSRP seriously. (But those people ARE out there, and there are a bunch of them.)

67 - 70 % of MSRP is doable from a number of AD's that people know about in here, so you can just go with a full factory warranty.

As far as NOBODY knowing how to fix an Omega properly, my personal experience is that that statement may be more than 90% true. As a matter of fact, one of my horror stories includes trying to get my three week old broken 2296.80 (purchased from an AD, who I am sure ran a gray market used watch in on me) fixed at the OMEGA AUTHORIZED US NATIONAL repair center which was in Pennsylvania at the time. The original repair time was supposed to be two to three weeks, and it dragged on into many months with no news from ANYBODY on the watch. At one point I actually called up the repair center directly, and in addition to being totally rude and uninterested in my problems, they told me that since I hadn't shipped the watch in directly myself, they either could not or would not tell me anything about my watch, even though it was presumably on their premises at the time. To add insult to injury, they told me that my only recourse was to tell the dealer to tell THEM to have my watch sent back (still in its broken condition), and after that I could send it to another repair facility of my choosing. With people like this in customer service, I could only conclude that the rest of the Swatch Group facility in Pennsylvania was equally rude and incompetent. Since the repair facility has since been moved to New Jersey, apparently the management at Omega came to the same conclusion that I did.

If I ever have to have my Ti SeMP fixed, or when it comes time for service, I will be asking Jim Gianforte from Continental Jewlers in DC (who sold me my Omega) for his recommendation. He sells a TON of Omegas due to his good prices and service, and will therefore know who's reliable and who isn't for Omega repairs. Interestingly enough, when I told him my horror story, he told me that he had been aware of the problems in Pennsylvania, and had been sending his watches to a different source for some time because that facility was so unreliable.

So - in my experience NEITHER buying an Omega from an AD, OR sending it in to the authorized repair facility is a totally safe proposition. I certainly wouldn't recommend that anybody deliberately choose to worsen the odds in BOTH areas at once by going gray market dealer and the repair service du jour. From what I have seen, an Omega really IS more like a Lamborghini that a Chevy, and that means that there are VERY few people who have actually been trained to SPECIFICALLY work on that brand.

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