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: Now I am really disappointed in the local omega
: "Watchsmith" who managed to damage
: the case just taking the back off. What a
: moron. Then the idiot salesperson tried to
: deny the scratches on the back of the case.
: Get this: He got out his loupe to look for
: scratches on the polished surround on the
: watch back which are visible with the naked
: eye from feet away. Then, once I got him to
: see the scratches he tries to convince me
: that they come from the factory this way.
: Like I am some kind of moron, and this is
: the first time I have seen MY OWN WATCH!
: I have the urge to kill. I am not kidding.
Since they are an authorized Omega retailer, I'd go back and DEMAND that they pay to send the watch back to Omega to polish the caseback. You certainly don't want to trust THEM to do it. If they refuse, threaten to call Omega directly and e-mail Omega in Switzerland at aftersales@omega.ch. They caused they scratches, they should pay to get rid of them, period.
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