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Helping our ADs earn their margins

As always, the people on this Forum have been just great. I really appreciate the time you've given me, and the passion we share for this brand!

Here's the update. Contacted my AD during business hours today and said that I was willing to monitor precision on this 2254.50, but that I had little doubt that I'd be in w/ it next week - before their 10-day "no questions asked" return policy kicked in. If there were another 2254.50 in residence at that time, I'd give him another go at it; if not, I'd take my cash back and look elsewhere.

He said he didn't have a 2254.50 in stock, but put me on hold and ordered one right while I was on the phone w/ him. Said it would arrive in 2 - 3 days, and that it would be ready for exchange immediately upon crossing their doorstep.

Beyond the mere curiosity aspects of updating my story, I feel like this reinforces some themes I've been a part of here regarding authorized dealers in general, gray market purchases, and the real cost of ownership. As a professional mediator, I advise my clients not to squeeze the last drop out of their deals; neither do I do this myself in my own dealings. But when there's a problem, you better believe they're gonna earn their margins.

I think they also have to realize that I don't do this lightly. My time has value, if nothing else, so I'd like to keep the 2254.50 I have now. So it's not like I'm eager to exploit some loop hole in a purchase agreement.

But I think we have to remember that it's the AD himself (or at least so in my case) who set a 10-day return policy on a watch for which some advocate a 2-month settling down period. Two months from now, then, it's no longer a watch off my wrist over a lunch break, but maybe several weeks or more.

By then, of course, I'd also be 4 minutes late for the appointment....

Current Position
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