zOwie Omega Discussion Forum

: I checked some of the older posts here and
: wanted to verify.

: I have a Seamaster 2531.80 as my everyday
: timepiece and it is time for the complete
: service I fear. It is running fast and got
: some scratches on the band and bezel when I
: got hit during a bike ride.

: After contacting Omega, they referred me to the
: Southern California service center W.
: Gooden.

: Could someone please verify for me the cost for
: the complete overhaul as stated on the Omega
: pages and how long I will have to do without
: the watch?

The prices on Omega's website are in Swiss Francs (CHF) and are a bit cheaper than the prices given by Omega USA's Secaucus, NJ service center. A non-chronograph mechanical like yours will cost $275-$300 for the complete maintenance service. Omega USA estimates 6-8 weeks for servicing to be completed. Omega Bienne's estimate is about the equivalent of $225 US dollars.

: Does the full service really cover replacement
: of all worn parts?

According to the description of the servicing, it includes "repair or replacement of worn or damaged movement parts". So, yes, any worn parts that can't be repaired are replaced. Omega knows what parts typically wear out and they account for these parts in the cost estimate. The only disclaimer is that "special mineral or sapphire crystals and precious metal parts will be invoiced separately". So, if you needed a new crystal or if you sent them a gold watch that needed a new gold bezel, you would pay for those parts separately. Otherwise, all worn or damaged parts that are considered "normal wear and tear" will be replaced as part of this servicing.