zOwie Omega Discussion Forum

: For a little over the past four years I've
: owned a 300M Pro(Cal.1120) and it's
: consistently been minus 3 sec/day. Then just
: last week, it's started running -15 sec/day
: and I've done nothing different. Wore it all
: day and into the watch winder at night.
: Wanted to see if anyone has a suggestion or
: would you recommend having it serviced now
: and if so, to bring it someone locally in
: the Atlanta area or have it sent back to
: Omega. If back directly to Omega, what's the
: procedure/address/contact and cost involved?
: Thanks in advance!

At just over 4 years old your watch could be ready for a routine servicing, but before you send it in I'd make sure your watch hasn't become magnetized. To do this, just hold a compass needle as close to the caseback as possible. If you notice the needle moving (it will move along with the vibrations of the rotor if it is magnetized), this is a simple fix that any local watchmaker can handle without even taking the watch apart. If the watch is NOT magnetized, the needle will point to magnetic North when held over the caseback.

If you need to send it in for a servicing, you can send it to any authorized Omega service center. When you send it back, you'll need to ship it in a box that you don't want back, so DO NOT send any of the original boxes, cards, etc. with the watch, since it will be returned in a red padded Omega zippered case.

If you send the watch to Omega USA's New Jersey service center, it will cost about $300 for a complete servicing. If you send it back to Bienne, Switzerland, the cost is in the $220 range based on the currency exchange rate. You can get the addresses for shipment on Omega's website at the link below.

It's up to you whether you want to have your watch serviced in the US or back in Switzerland. Most people agree that Bienne, Switzerland is the best place to send watches for repair, since Omega's best technicians and watchmakers are located there. Good luck.