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Thanks. That has been my experience as well. Attached below is their response to my question yesterday regarding serial number removal policy:
Thank you for inquiring about our watches at Ashford.com.
Ashford.com does not buy this product directly from the Manufacturer, therefore we are not
considered an "official agent". We buy from Distributors that offer us the ability to pass greater
discounts on to our customers. We guarantee that our products (not including vintage watches) are
genuine and new and we offer a 60 day return policy to ensure you are satisfied.
We also offer a superior warranty over that of the manufacturer. All of our new watches come with a
2 year warranty, in addition to a 60 day money back guarantee.
The serial numbers are intact on our watches.
Please let us know if we can be of any further assistance to you.
Thank you,
Mike - Watch Expert
Ashford.com Customer Service
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