zOwie Omega Discussion Forum

Mick:

Here's an actual post from a SMART guy like yourself who thought he could save a few bucks. Turns out his Omega is a Frankenwatch that was made from new parts, and after sending it in and waiting for it to come back, he discovers he's pretty much screwed because they didn't fix it properly. He can now pay for it to be fixed himself, or send it back in AGAIN for another month or two, and then find out if they actually fixed it this time.

With your attitude, you DESERVE to get tangled up with a gray market dealer. Go to AuthenticWatches.com, buy an Omega, and then get back to us and brag about ALL the money you saved. MAKE our day, genius!!

This is UNREAL!

I got my Omega back from authenticwatches today and guess what... The bezel is just as loose as it was when I sent it to them 8 weeks ago and $40 shipping and $95 repair costs later. This is just crazy! I can easily rotate the bezel of my SMP with my pinky finger.

I called and they assured me that if I shipped it overnight to them they would have it back ASAP. I raised as much cain as I know how and apparently they are used to it. I got the monotone vanilla responses that you would expect. LOL. This is from a company who sold me a model number that does not exist, kept my watch for 2 months to fix a loose bezel, did not fix it or even test it before sending it back and constantly mislead customers with their 'authentic' image and good feedback. What a sham. I am considering buying a strap or something from them on ebay just to get an opportunity to share a real and honest experience with them as my NEGATIVE feedback. This should be a warning to anyone thinking of buying from authenticwatches ...DONT!

To make it one step worse for me personally, the watch was given to me as a graduation gift and I have had to hound my friend to make contact with them since he is the one that purchased it and whose house it is shipped to. AHHHHHHHHH!

Chris

: Final Update: I had to pay the $95 for repair
: since their warranty states that the bezel
: is not included. They are shipping it back
: next Monday. As many of you have stated, it
: does suck when it happens to you. Hopefully,
: this will be the last issue for a while and
: I think that I will use my friend of the
: family jeweler from now on. He has done some
: repairs on my father in laws Rolex so I am
: would think he could help me just as well as
: authentic watches. Their warranty seems to
: be junk anyway so I am not nervous about
: getting him to open it anymore.

: Either way, I do love the watch and if I were
: to buy another Bond watch from an AD, I
: would still change the bracelet to the
: non-bond version. It is a matter of
: preference I guess. My next watch will be a
: Speedy Pro from an AD. I could use one of
: those referrals...

: I hope this thread opens a few eyes to those
: who are considering grey market watches.