zOwie Omega Discussion Forum

: John,

: p.s.
: May I ask how serious this problem really is,
: and can it cause damage to my watches in the
: long run if it remains unrepaired?

It seems that reports of this type of problem with ETA 2892-A2 based Omegas having been "coming out of the woodwork" lately (as yours just did). The fact is, I never noticed the problem while my DeVille was kept on a winder. As long as it was kept fully wound, it kept near perfect time and gave me no problems. When I took it off the winder to make room for a watch I wore more often, I found that the DeVille gave me problems every time I tried to start it when its power reserve had run down. I was almost 2 years into my 3 year warranty before I finally sent it in, so for 2 years or so it ran perfectly while kept fully wound.

I wouldn't say the problem is serious as long as the watch runs fine when it is actually running. Poor timekeeping is an indication that there is at least one part that is out of alignment and needs repair. Sadly, Omega never diagnosed my problem to determine the root cause. They just did a full overhaul on the watch and sent it back. It worked perfectly when it came back from the factory service center in NJ.

If your watches are still under warranty, I'd definitely send them in for repair since it will cost you nothing but shipping. Further, Omega will give you a new 2 year factory warranty on the full overhaul that they do, so you'd basically be getting a new warranty as well.

If the watch is not under warranty and runs well once you get it started, you can wait until the watch is due for its normal servicing. At that time, Omega will correct the problem anyway.

Good luck,
John