zOwie Omega Discussion Forum

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I Agree..

In Response To: marketing can be misleading sometimes ()

: Interesting post John, put what Omega has
: written about the coax just strenghten one
: of my feelings: that marketing can't be
: trusted because it can be misleading. I was
: always against marketing hype. The
: estimations Omega made about the Coax were
: wrong because all the tests concerning the
: Coax were laboratory tests.On the other hand
: Rolex mentions to service their watches
: every 5 years but yet some peopel have their
: 3135 still running superb. Lieing to
: customers decreases your reputation and make
: them go for looking a watch of another
: brand.
: Perhaps what Omega thought according to
: laboratory tests on the Coax was completely
: impossible to realize in normal wear
: conditions?
: John, now you understand why I don't like the
: way Omega is managed as well as many of its
: innovating products like the 33xx, 36xx who
: are sources of problems and who were
: declared as perfect according to the
: marketing hype.

: just my very honest thoughts

: regards

: georges

I readily admit that things like this do bother me, since it does damage Omega's credibility. If they weren't sure about the 10 year servicing claims, they should have kept their mouths shut until they had some real data.

Likewise, they have done an abysmal job of correcting the 33xx problems and communicating their findings (if any) to the customers. Instead, years later, we still have no idea exactly what defects were found and what Omega did to correct them. The fact that the same malfunctions are still occurring in some watches also indicates that the problems have not been fully corrected.

I love my Omega watches, but I will admit that I am less than pleased with the way they have handled the above issues.