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It's 6-8 Years According to Maria...

In Response To: The Service Interval for the Co-Axial is 4-5 years ()

Here is the e-mail I received from Maria in customer service. Note that when she says, "we are not aware that such an information is mentioned in our Omega website", she is referring to my statement about their website's former 10-year servicing claim.

Dear John,

I hope you are fine and that the weather of Florida is sunny.

Regarding the Omega Co-Axial escapement watch, It is correct that the escapement causes less friction and thus less wear. Since the friction and wear of the components is practically reduced to zero, it is no longer necessary to lubricate the mechanism.

Further to your information, we are not aware that such an information is mentioned in our Omega website. Please have a look at the following section:

http://www.omega.ch/index.php?id=100

As a general rule, an OMEGA watch should be serviced every 4 to 5 years, depending on the conditions in which it is used. The service cycle of mechanical watches equipped with the revolutionary Co-Axial Escapement is 6 to 8 years, depending on the conditions in which it is used.��

Hoping to have been helpful to you I remain,
wishing you a wonderful day.

Kind regards,
Maria Mastrodonato
INTERNATIONAL CUSTOMER CARE
�� OMEGA SA
RUE STAEMPFLI 96
2500 BIENNE 4
SWITZERLAND
aftersales@omega.ch
www.omegawatches.com