zOwie Omega Discussion Forum

Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

Feel free to discuss pricing and specific dealers. But 'for sale' postings, commercial solicitation and ads are not allowed. Full archive of all messages is accessible through options in the Search and Preferences features. Privacy, policies and administrivia are covered in the Terms of Use.

For the answer to the NUMBER #1 most frequently asked question here--for details or value of a specific older Omega watch you have--go to: Tell Me About My Omega.

Learn more about How To Include Photos and HTML In Your Postings.

To contact someone with a question not relevant to other readers of the forum, please click on their email address and contact them privately.

Forgot your Password? RSS

Return to Index Read Responses

It's not just the dealers, it's the CLIENTS too...

In Response To: Re: I'm sorry to hear this John. ()

It's US, in other words. By changing the image of the brand and moving more upscale etc., they are not just altering the way their product is distributed; they are altering who buys it. In other words, they are no longer interested in having me (and perhaps "you" out there reading this?) as their end user or end customer. They want someone else.

On the one hand they've got to do what they've got to do, but on the other hand it's a shame because the company that was is no more really... They're becoming something different with the same name.

The smaller, well established dealers are such an integral part of the appeal of a specific brand IMO. They offer more personal service and are easier to deal with frankly. This change in Omega's stance is terrible on 2 fronts: new sales to existing customers will suffer, since the existing customers are no longer desirable customers to Omega; and, existing customers will have nobody to service their watches at the local level at this point, unless they want to deal with the "upscale" experience (sigh...).

What a shame on all fronts. I've got two Omegas - what am I going to do for parts and from whom am I going to buy the next one?