Sorry about all that's happened -- looks like you've been very reasonable and logical in your responses for sure. One thing i can say for certain: If ever i need to send my AT Railmaster 2503.52 anywhere for service, i will take detailed pictures to document the watch's condition prior to service. This way you start a trail of bullet proof documentation -- If there's a scratch, ding, mis-assembly, or foreign matter on the face appears following service, bingo, it's been documented. This evidence will clearly support what's been visibly changed on the watch.
: I wondered the same thing when Omega USA
: worked on my Seamaster.
: Yes. I sent my 2 month old Seamaster 2254.50
: in for warranty repairs, and it came back
: with a long (several millimeters) piece of
: dust next to the "S" in
: "Seamaster". There were also
: smaller dust particles elsewhere on the
: dial. Since I would never open up my own
: watches, I know for a fact that they left
: them there. Also, others have posted that
: they noticed dust particles on the dials of
: brand new watches that they had just
: purchased from AD's. So, there is both a
: quality control problem here as well as a
: lack of attention to detail when the service
: technicians work on your watch.
: Yes, that's exactly how Omega USA sent back my
: Seamaster. They used to send watches back in
: those red padded travel cases, but I suppose
: they decided to cut costs by shipping them
: inside a piece of foam.
