zOwie Omega Discussion Forum

Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: I am sorry but I have to disagree

In Response To: I am sorry but I have to disagree ()

Dear Georges

I respect and agree with many of your opinions and certainly there are negative facts against Omega (33xx, US customer service, dealing with longterm ADs...). However, you tend to state the same problems again and again even if they aren't discussed at all. Originally we didn't discuss about 33xx nor about US customer service. We just discussed about the 1120/2500C compared to the 3135. Period. And yes, here we have different opinions. I mostly agree with Mathew J and many, many other posters in different forums.

If there is a company to be blamed for marketing hype, then it's rather Rolex than Omega. It's just a completely different hype. I prefer the one of Omega. Again, this is subjective.

According to my experience, Rolex is the most arrogant watch brand in the world (information policy, service, customer focus regarding complaints and their behaviour in general - just arrogant). They can afford this behaviour, since human beings continue purchasing the status symbol (99% of all Rolex owners don't care about the movement at all). On the other hand - from what I experience again and again - the Omega customer service is efficient, serious and really customer-responsive. That's my experience. Sorry, if most posters in this forum seem to have a different one.