zOwie Omega Discussion Forum

Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Omega Manufacturer's Service

I have a couple of Parsifal Raymond Weil watches and I've had some difficulties with RW's NYC service center.

I've read about so many people saying that Swiss watchmakers in general are arrogant and they don't have the greatest after-sales service. Just today, I talked with a local jeweler that said Omega's USA service is horrible.

I'm thinking about getting an Omega but I'm really gun shy about after-sales service.

Has anyone had any experience with the Omega manufacturer's service center in the USA? I'm interested in hearing both good and bad reports.

One other thing....for those who have purchased Omega's on the gray market, are there any dealers with whom you've had great, crappy or middlin' service experiences?

Thanks.

Loren

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Omega Manufacturer's Service

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