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Speedmaster was badly handled during repairs
In Response To: Re: Good letter. Keep them honest! ()

The first time I sent my speedmaster for repair (an issue with the crystal at first, then upgraded to an issue with the stop-watch's second-hand not stopping at 12-o'clock AFTER the watch was checked by them) was at the Swatch group at Wheelock Place (Omega's service center in Singapore).

The watch was with them for a week and upon receiving it back, found that the white-paint at both edges of the second-hand had been scrapped off , as if someone had used a tweezer to pinch it too tightly while removing the second-hand and scrapped off some paint in the process!

Although my issues with the watch was resolved, it was unfortunate that such a thing happened during the repairs.

It was a pity I did not detect this on the spot but only upon reaching home. I hope someone from Swatch group or Omega is reading this and send their technical service staff in Singapore for training in the handling of such delicate instruments once again.

Messages In This Thread

Warning - Omega servicing
Good letter. Keep them honest!
Re: Good letter. Keep them honest!
Speedmaster was badly handled during repairs
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