If this happened to me, I would put some pressure on the local jewelry store since they are the folks you entrusted your watch to. Surely they could work with Omega to resolve this unusual incident, provided they actually did send the watch off to Omega in the first place. The jewelry store's explanation sounds a bit fishy to me, though. Just my 2 cents worth.
Steve
: I recentley took my seamaster in to be cleaned at a local jewelry
: store,I was told it would need to be sent to Switzerland to be
: repaired.
: After about three months I recieved a call from my local jewelry
: store that it could not be fixed, which I thought kind of odd,my
: seamaster
: was probably made in the 50s Im not sure so i figured maybe they
: dont have the parts. But here is the deal the watch returned and
: it came back
: in pieces.literally apart they didnt put it back together and of
: all things a lug was broken off also no verbal or written
: explanation,watch goes to
: Omega whole comes back broken no explanation. Then to top it off
: Omega tells the local jewelry store that it was recieved broken
: but
: how come the local jeweler has photographs and a checklist of its
: condition before it was throughly and safely packed for
: transport.
: What to you guysmake of this situation?
