zOwie Omega Discussion Forum

for repair. My favorite watch which I wear daily has been exhibiting anomalous behavior since purchased last October.

After initial setting - it ran perfectly for about a week when I noticed that the watch was one hour behind - apparently the hour hand "skipped". I reset the watch - and cycled the hour in both directions through two date changes (which occur correctly at ~2400 hours).

All went well until the one-hour correction for DST - when the same problem occurred a few days later - applied the same fix - and all was well. Until a month later when correcting for a two-hour time zone change - a week after the adjustment - same skip of the hour hand - one hour behind.

And changing back the time zone with multiple cycling of the hour hand - it functioned correctly for over a month - then I noticed it had skipped again yesterday at ~1600 hours. (Note that the problem seems to occur mid day with no tie to the date change).

I rarely set this watch - it is superbly accurate. And all functions are otherwise perfect - but I cannot live with this problem. (FYI - I have the 24 hour hand tracking UTC and believe I know how to properly set this watch)

I saw this condition reported before - but not a clear answer. My questions are these:

1) Has anyone else seen this problem - and if so - what was the resolution?

2) Since I live in California and purchased the watch from an authorized dealer in New York - should I return it directly to SG Customer Service in Pennsylvania for correction.

Thanks in advance for any help that can be provided.

J.Raymond