HELP! New SMP Stopped Running...
I bought a new Seamaster Chronometer, with new blk dial and sword hands. Model # 2455.50, it has gold links, a brushed gold bezel (like America's Cup, but yellow gold), and gold hands. It is a beautiful watch, and I waited 6 weeks to get it from Omega, through my authorized dealer. They are in limited supply, up here in Canada.
The watch was running beautifully, until 2 days ago. I couldn't have been happier. I have only had the watch 10 days. The other day, while I was wearing my watch, I noticed the second hand had stopped moving. I took off the watch and moved it in various positions to get it going. It would not start. I shook it side to side close to my ear, and could hear a rattle inside. In the past I could not hear a thing......this watch was dead silent, could not even hear it tick. My other quartz watches are very audible. For a moment I thought, maybe I don't wear the watch enough to keep it wound up? It must have run down? I wear my SMP 10 hours/day. So, I set it on my dresser, and kept track of the reserve left. The watch would stop working every so often. Sometimes 2 hours, before it would stop again. To get it going, I would have to shake it in various positions. Once it got going, it was again good for 2 to 6 hours. It finally quit after 42 hours. In my conclusion it was fully wound. Something must be loose in the movement, and jamming the mechanism.
I would like to know, if Omega will give me a new watch? I don't want my dealer fixing it. I spent over $5000 CDN., and would like a new watch! After all, I have only had it for 12 days now!
Also, can any of you with an SMP tell me if your watches are silent when running. Can you hear the rotor move, or the second hand tick? Mine was very very silent. Could not hear anything. Was this normal?
Thanks, again for all your help, and I love this forum. I have learned a great deal from all of you!
