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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Problem with New SMP

Hi.

My name is mike, and I bought Omega Seamaster 2254.50 yesterday from local distributor here in Abu Dhabi, U.A.E.
I was really satisfied with this new watch until today. but today I found something wrong in my watch. There is a small luminative circle at the rotating bezel. In my watch, some part of the luminative material is seperated and sticked to it's cover glass, and the other part is remained at the bottom. If I glance about it, it seems to be OK, but now it is ugly and an eyesore to me. I paid big (!) money for me to have it, so I wanted to have a perfect watch, and this is not the situation that I expected.
If I request replace my watch to the distributor, will they do it?. And I know they don't have same model in their stock. because I bought the last one that they had (it was in the show glass, so I didn't wanted to buy it, but there was no choice except it). So I'm afraid that they won't change mine, and even if they will, I have to wait another shipment from swiss, and for the time being I have to wear that watch. After that if I ask them to replace it, they may not accept, because it will be old one at that time.
I also thought about the replacement of bezel only, but in order to do that my watch has to be dismantling which I don't want to do.

I'm very serious with this problem. And I'm afraid to fail to solve it. Please advise how I can do.

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