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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: Derek, please help
In Response To: Re: Derek, please help ()

: No--and you should not expect it to.

: The situation you described earlier was
: *clearly* damage due to human error.
: Warranties protect against defects in the
: manufacture or materials. But you can't
: expect Omega to pay to fix damage that you
: or a third party inflict on your watch.

: The responsible party should be the jeweler who
: damaged the crystal when they worked on your
: watch. You need to speak to them about the
: damage they inflicted on your watch.
Thanks Derek. I noticed a few messages on this forum referring to owners waiting to accumulate more scratches before they have the watch crystal replaced under warranty. I was confused like they probably are. Thanks again for your prompt response, before I made an ass of myself. I would like to hear your opinion as to whether I should replace the crystal or not. The scratches are very fine but noticeable to me under certain lighting conditions. What would you do?

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