zOwie Omega Discussion Forum

I have to agree with Christian. I work in a pretty unfriendly environment (watch-wise); at least two or three times a week I knock the chrystal of my SMP againt a door frame, a cinderblock corner, or a car trunk lid, and in two years I've never put a scratch on it! I always check it afterwards, with much fear and trepidation. I frequently have to clean the chrystal, by wetting it and rubbing hard, to clean off the paint or grime from whatever it hit on, but it never scratches! I cannot imagine what a JEWELER managed to do to scratch it!

: I have heard of jewellers putting scratches on
: the caseback when opening watches, but I
: have never heard of them scratching
: crystals, especially for jobs as simple as
: link removal/addition. Was the jeweller
: Authorized by Omega? If he was, then I think
: he needs to be reported to Omega for what he
: did - you may have some luck with Omega
: offering to replace your crystal if that is
: the case. If not, then you really can't do
: much about it because I doubt if he will
: accept liability for it.

: He must have been removing your links while
: working on a concrete slab to mark your
: crystal - sapphire crystals really need some
: effort to mark the crystal.

: Very annoying, but one you will have to put
: down to experience probably. I would do what
: you feel right - if you are that upset by
: the crystal (if it worries you every time
: you look at the watch) then it is probably
: worth replacing, but if you can live with
: it, wait until the watch needs a service.

: Rgds,

: Christian.

: PS - You really should complain about the
: service you have received. The jeweller
: should not get away with what he has done.