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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Omega's customer service response (more)

Hello zOwie,

I must say I was surprised to get such a quick response to my question, here is the e-mail I received:

Dear Mr Levesque,

We thank you for your message even though we are sorry to hear that no OMEGA dealer could adapt the size of the bracelet of your OMEGA Seamaster
Professional to your wrist.

As it is difficult to judge and comment on this situation from here without having your watch, we suggest that you get in touch with the Customer
Service of our subsidiary in Canada:

The Swatch Group (Canada) Ltd
Suite 1105
555 Richmond Street West
Toronto M5V 3B1, Ontario
Tel. (416) 703 1667
Fax. (416) 703 0797

It is with pleasure that our associates will help you in this matter and for any further information you may require.

Certain that you will soon be wearing your Seamaster again with much pleasure for many years to come, we remain,

With our best regards

OMEGA Ltd
Catherine Dubois
Customer Service

Thanks zOwie for answering my inquery, it is nice to see Omega answering a small question so quickly and pointing me in the right direction.

So far I am very impressed! What do you guys think?

Regards,

Marc
Time2watch

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