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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: $167.56 for a screw and glue?!

I fully agree but suggest to write a nicely voiced letter or email to Omega and ask for what you require : a solution and compensation
far more satisfying then understandable venting of your spleen
And if it doesn't work you'll have a bigger issue to share with us.
not sarcastically intended
and after that: walk away
I did so with Volvo Who paid me back 25% of repair notes from I year
which was a quick result.
still they should never have FuBAR 'ed with my car.
I changed to Japanese cars who deliver what has been promised.
Omega should do likewise for $ 2000
Good luck and share the results please
Willem

: I just wanted to follow up with info from the LA repair center:

: They are only going to replace the screw that fell out for a total
: of $50.38 ($25 repair fee, $20 shipping, $5.38 for the screw). I
: asked about "gluing" it in place so it didn't back
: itself out again. He didn't have a clear answer for that except
: that it shouldn't fall out ("Wasn't the first one not
: supposed to fall out?", I asked.) and that it would be
: under a one year warranty in case it did. I'm not confident but
: I want my watch back.

: He did offer to look into a new bracelet for the watch; I can only
: imagine what that would cost because I said "no, thanks; I
: want the watch to match."

: I'm still sadden by this whole thing. Either you are about quality
: or you are not. Which do you want to be, Omega?

: -D.

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