Counterfeit Watchers Discussion Forum

: IN responce to the above comments as the the md of the company i
: would like to give a balnced answer
: the watch was sent out from our supplier in time but for whatever
: reason royal mail did not deliver in time
: the watch was stuck at the sorting office in belfast which is in
: the uk
: i never refused to give a refund i made the point that i cannot
: stop the wtch in transit as it is on its way to them but as soon
: as we recieve the watch back from them or royal mail i would
: refund her immediatly
: i have never been rude or aggresive on the phone i just explained
: our posistion unlke her partner who was very rude
: if people use this site to criticise my company because they have
: had poor service this is simply not good enough from our point
: of view and we are working towards correcting these issues
: however the comments above are not true or accurate and have the
: right do defend myself and the company.

How can you justifty the dedalys in delivering goods paid for?