zOwie Omega Discussion Forum

: Hello zOwie,

: I must say I was surprised to get such a quick
: response to my question, here is the e-mail
: I received: Dear Mr Levesque,

: We thank you for your message even though we
: are sorry to hear that no OMEGA dealer could
: adapt the size of the bracelet of your OMEGA
: Seamaster
: Professional to your wrist.

: As it is difficult to judge and comment on this
: situation from here without having your
: watch, we suggest that you get in touch with
: the Customer
: Service of our subsidiary in Canada: The Swatch
: Group (Canada) Ltd
: Suite 1105
: 555 Richmond Street West
: Toronto M5V 3B1, Ontario
: Tel. (416) 703 1667
: Fax. (416) 703 0797

: It is with pleasure that our associates will
: help you in this matter and for any further
: information you may require.

: Certain that you will soon be wearing your
: Seamaster again with much pleasure for many
: years to come, we remain,

: With our best regards

: OMEGA Ltd
: Catherine Dubois
: Customer Service

: Thanks zOwie for answering my inquery, it is
: nice to see Omega answering a small question
: so quickly and pointing me in the right
: direction.

: So far I am very impressed! What do you guys
: think?

: Regards,

: Marc
: Time2watch

I have sent a number of e-mails to Omega , all containing small queries and have been very impressed with their response, which has always been prompt and courteous.
I think that it`s great that such a large company takes the effort to answer what must sometimes seem to them trivial questions but to me are importan. well done Omega!!