Counterfeit Watchers Discussion Forum

: I too have had the worst service from this comapny. They have not
: delivered the product and have refused to refund my money even
: though it has been confirmed by them that the watch is not even
: in the uk let alone on its way to me. The managing director Lee
: has refused to give me to tracking number and was rude and
: agressive on the phone. would never use them again!!!!!!

IN responce to the above comments as the the md of the company i would like to give a balnced answer
the watch was sent out from our supplier in time but for whatever reason royal mail did not deliver in time
the watch was stuck at the sorting office in belfast which is in the uk
i never refused to give a refund i made the point that i cannot stop the wtch in transit as it is on its way to them but as soon as we recieve the watch back from them or royal mail i would refund her immediatly
i have never been rude or aggresive on the phone i just explained our posistion unlke her partner who was very rude
if people use this site to criticise my company because they have had poor service this is simply not good enough from our point of view and we are working towards correcting these issues
however the comments above are not true or accurate and have the right do defend myself and the company.