: IN responce to the above comments as the the md of the company i
: would like to give a balnced answer
: the watch was sent out from our supplier in time but for whatever
: reason royal mail did not deliver in time
: the watch was stuck at the sorting office in belfast which is in
: the uk
: i never refused to give a refund i made the point that i cannot
: stop the wtch in transit as it is on its way to them but as soon
: as we recieve the watch back from them or royal mail i would
: refund her immediatly
: i have never been rude or aggresive on the phone i just explained
: our posistion unlke her partner who was very rude
: if people use this site to criticise my company because they have
: had poor service this is simply not good enough from our point
: of view and we are working towards correcting these issues
: however the comments above are not true or accurate and have the
: right do defend myself and the company.
You Lee Niles are a lair, I am wating for a refund from you from over a year ago??? 1400e to be exact. You are full of excuses, anyone in doubt should call trading standards, they are fully aware of TBWC. They are of no help but at least they can verify that Lee Niles is a crook.