zOwie Omega Discussion Forum

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Re: Doubt the Co-Ax to blame, it's probably the c.

In Response To: Doubt the Co-Ax to blame, it's probably the c.3313 ()

...
:: For the records, I bought the watch 6 months
:: ago, stayed with me for three weeks only and
:: the rest it was with the agent and the
:: service center in switzerland. Does any one
:: have an idea how to pressure the Company to
:: reimbuse me for the price of the watch.

: Here is a link to Omega's Customer
: Service - Contact Us page. I'd send them
: a very direct and pointy letter telling them
: that you are sick of waiting for their
: hangar queen of a watch, and you would like
: a full and complete refund so you may
: purchase a watch that won't be spending all
: but three weeks of it's first six months of
: life on a watchmakers repair bench.

I'm not quite sure what "very direct and pointy" means, but I would say "a very clear, but polite" letter would be a good start. There's no need to generate any unnecessary animosity.

--
Aage J.