Re: Doubt the Co-Ax to blame, it's probably the c.
My first Omega was purchased four years ago. It was the 2531.80 seamaster and I never had any problems with it. I recently sold it because i went and purchased the new co-axial seamaster and one week after that i purchased a new rolex submariner.(although i now own a rolex, i am not an oil tycoon as someone previously implied about rolex owners) they are both great watches, and they are both keeping up with each other in terms of accurracy. i have to admit that from what i have heard and read about both companies on this forum and various others, i would certainly give rolex the advantage in terms of quality and customer service. i have called both companies with general questions about their watches-i do this just to clarify any questions i may have about the operation, care of the watch, etc.- and rolex treated me with the utmost respect over the phone and encouraged me to call again if i had any further questions. when i called omegas' service center with a question, they refused to answer it and redirected me to a "customer care" operator. the operator had absolutely no idea on how to answer a simple question i had about the date change function of my seamaster-a question which was later answered on this forum. my rolex came with a booklet explaining in perfect detail the steps taken to service the watch when it is time for it to be serviced after 5 years. everything from replacing any worn parts in the movement to re-finishing the case to the re-assembly process. and i believe we have all read on this and other forums the horror stories that have come out omegas' service center in new jersey. everything from watches being returned looking worse than when they were sent in, to unsatisfactory overall service, and to repairs taking a lot longer than anyone expected. it just seems to me that omega wants to sell us all a watch, but they do not care about the quality of service after the sale. it's like they are more concerned with putting a newer version of their product on the wrist of james bond than making their customers completely satisfied. they know that if bond wears four different omegas in the next movie, all 4 of them will jump in demand. they depend on their marketing more than overall quality. let's face it, if bond still wore a digital timex, bond fans would be on a waiting list to get one and this would be "zowies timex forum". like i said, i own an omega and a rolex and i am happy with both of them, but i think rolex really cares about their customers AND their quality much more than omega and for that reason i will most likely purchase another rolex before i purchase another omega.
