zOwie Omega Discussion Forum

: Advice needed: My Seamaster requires servicing.
: Perhaps a bit early after 4 1/2 years? Based
: on some comments I received a while back
: from this site, I will be bringing my watch
: to the Swatch office in Toronto, Ontario.

: Can anyone please provide a sort of checklist
: of what I can expect/should be done?

For a full servicing, you should receive:

1) Complete cleaning of the movement, including the replacement of all worn parts and the application of fresh lubricants.
2) Replacement of the crown, seals, and gaskets.
3) Disassembly of the bracelet and a complete factory polishing.
4) Pressure check to ensure water resistance after the watch has been re-assembled.
5) Factory regulation of the watch to within COSC specs of -4 to +6 sec/day.
6) Final visual and technical inspection of the watch prior to it being returned to you.

: Approximate costs too?

Omega USA charges $275-$300 for the full servicing, but I'm not sure about prices in Canada.

Is there a warranty
: after service work has been completed?

Yes, you will receive a new 2-year warranty on any work that is performed during a servicing. So, since they are basically working on the entire movement, you really get a brand new 2-year factory warranty.

How
: long should it take?

6-8 weeks is the "official" estimate from Omega USA, but I've waited as long as 10 weeks depending on how busy they are.

Are watches serviced by
: a certified Omega technician locally, or are
: they sent to Europe?

If you are bringing the watch to a local authorized service center, it will be serviced by factory trained technicians and watchmakers at that facility.

: The watch no longer carries a power reserve for
: more than 15 hours. It also is loses approx.
: 5 min per month.

Mechanical watches generally require servicing every 4-6 years, and yours sounds like it definitely needs it. Losing 5 minutes a month is -10 sec/day, which is well out of the COSC chronometer specs of -4 to +6 sec/day. Your power reserve is also only about a third of what it should be (42-44 hours). So, it's definitely time for a "tune up".

: I wear my Omega all the time. :-) Any advice
: would be greatly appreciated.
: Dan

Good luck,
John