zOwie Omega Discussion Forum

My Omega is still very new and should not need servicing for quite awhile (fingers crossed); however, when you send a watch for servicing, what is the procedure? Do you contact them first, just send it in, what do you send with it? Etc.

Any help for the future would be greatly apprichated.

Josh.

: For a full servicing, you should receive: 1)
: Complete cleaning of the movement, including
: the replacement of all worn parts and the
: application of fresh lubricants.
: 2) Replacement of the crown, seals, and
: gaskets.
: 3) Disassembly of the bracelet and a complete
: factory polishing.
: 4) Pressure check to ensure water resistance
: after the watch has been re-assembled.
: 5) Factory regulation of the watch to within
: COSC specs of -4 to +6 sec/day.
: 6) Final visual and technical inspection of the
: watch prior to it being returned to you.

: Omega USA charges $275-$300 for the full
: servicing, but I'm not sure about prices in
: Canada.

: Is there a warranty

: Yes, you will receive a new 2-year warranty on
: any work that is performed during a
: servicing. So, since they are basically
: working on the entire movement, you really
: get a brand new 2-year factory warranty.

: How

: 6-8 weeks is the "official" estimate
: from Omega USA, but I've waited as long as
: 10 weeks depending on how busy they are.

: Are watches serviced by

: If you are bringing the watch to a local
: authorized service center, it will be
: serviced by factory trained technicians and
: watchmakers at that facility.

: Mechanical watches generally require servicing
: every 4-6 years, and yours sounds like it
: definitely needs it. Losing 5 minutes a
: month is -10 sec/day, which is well out of
: the COSC chronometer specs of -4 to +6
: sec/day. Your power reserve is also only
: about a third of what it should be (42-44
: hours). So, it's definitely time for a
: "tune up".

: Good luck,
: John