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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: Omega warranty
In Response To: Omega warranty ()

: it, your grand son wears it etc./ why they
: offer only a 2 year limited warranty.

The biggest reason is that, since warranties only cover manufacturing defects, and defects pretty much always show up within the first year or so of use, a longer warranty wouldn't change much.

Car engines are hard to break without obvious signs of misuse. Memory modules do not require labor to repair -- they just toss it and send you another one.

But watches are small mechanical devices that people strap to their wrist, then bang them around all day. The odds for damage due to accident or misuse are very high. Most watch repairs are not covered by warranties because they are customer damage, not defects. And the bulk of cost of watch repairs is the labor, not the parts.

Plus there is a simple business angle: profit. Warrantees are ultimately a sales assurance -- we warranty our products so can you feel confident buying them. Obviously, OMEGA and the other comparable watch manufacturers do not feel that offering a significantly longer warranty would influence enough increase in sales to offset the cost.

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