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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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That is very impressive! Thanks!!! (nt)
In Response To: Re: Omega's customer service response (more) ()

: That's wonderfull. I recently had the following
: exchange with Omega: Dear Omega,

: I received an Omega Seamaster Professional #
: 2531.80 for Christmas. It was not purchased
: from an Authorized dealer. I understand it
: is not under factory warranty. Will I be
: able to have it serviced or repaired by an
: authorized service center outside of the
: warranty at my expense?

: Sincerely,

: Keith Downing
: DowningK@pacbell.net

: **************

: Dear Keith,

: We thank you very much for your message and
: wish to congratulate you on your recent
: acquisition of an OMEGA Seamaster
: Chronometer watch.

: In reply to your concern, we confirm that it is
: with pleasure that any OMEGA qualified
: watchmaker will repair your timepiece. If
: you do not mind telling us in which country
: you live, we shall be glad to give you the
: name and address of our subsidiary,
: distributor or Service Center. Our
: associates will then take care of your watch
: themselves or give you the name of an
: authorised OMEGA retailer in your area.

: Awaiting your further news, we wish you a
: wonderful year 2000 and remain,

: With our best regards

: OMEGA Ltd
: Catherine Dubois
: Customer Service

: I can't say that I have had the same wonderfull
: feedback from The Swatch Group (US) Inc.

: Keith

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