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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Fallacy of the 'International Warranty' (more)
In Response To: Dead Omega ()

: The other problem was that I was in UK at the time (I live in
: Japan) and was due to be there for another couple of
: months. My warrenty card was back in Japan, and naturally,
: Omega would not fix the watch for free without the card.

Your tale is another case where Omega's much touted International Warranty was of no value to the consumer.

As you pointed out, while Omega WOULD have serviced your watch free, they didn't because you -- like most everyone on the planet -- do not carry their proof of purchase and warranty for every item they own with them when they travel.

As I keep saying, companies like Omega need more than just nice sounding but hollow benefits like 'International Warranty' to support their customers who have done the 'right thing' by buying from authorized dealers.

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