zOwie Omega Discussion Forum

: Hi, all! Just blew in from Timezone. I just read a horror story about a
: seamaster pro that leaked, and the terrible customer service by the
: retailer and omega in the process. You'll find it
: at:http://www.magicnet.net/~aaa/omega.html

I've seen this one before. This is not common. And remember -- you've only heard one side of the story. The dealer may have a different tale to tell.

I do know that the dealer mentioned in that story does sell returned watches at a discount in their 'clearance' section. I have spoken with several of their salespeople in their Atlanta stores and have learned that they have a very large number of returns just after Christmas. Possibly the problem watch may have been bought, abused, returned, and resold to the unfortunate buyer in the story.

But that level of problem does not just accidentally occur. And the watch would have to be pretty defective to get that messed up after one or two dips in the pool. All it takes is someone failing to read the instructions, forgetting to screw down the crown before jumping in the pool to ruin a brand new watch.

So who knows the truth in this specific case? All I know is that I have heard a couple of hundred tales from happy Seamaster owners. This person is the only one I have heard of with a problem of any significance with their Seamaster Pro.